E-Governance in South Asian Countries: A Study from Administrative Perspective of SAARC Nations

Abstract

This paper explores the utilization of technology in the governance systems of South Asian Association for Regional Cooperation (SAARC) countries—Afghanistan, Bangladesh, Bhutan, India, Maldives, Nepal, Pakistan, and Sri Lanka. E-governance offers an avenue to address multifaceted challenges including poverty, gender inequality, terrorism, and corruption prevalent in these nations-governance, characterized by efficiency, transparency, global connectivity, innovation, and digitization, reshapes administrative processes and promotes accountability, rule of law, participation, equity, and ethical decision-making. The paper examines each nation's progress in adopting e-governance. India's Digital India program enhances financial inclusion, social security, digital payments, and education. Sri Lanka employs technology for cyber awareness, health, railways, and passport applications. Nepal centralizes services through the National Government Services Portal. Bangladesh advances governance using digital tools, improving accessibility and efficiency. Bhutan focuses on information sharing policies, and Afghanistan enhances administrative efficiency and citizen engagement. The paper underscores the significance of collaborative efforts to address challenges such as terrorism and political instability. The potential of agreements like the UPI transaction between India and Sri Lanka exemplifies regional cooperation.
As technology transforms governance, the paper emphasizes the importance of inclusivity, cybersecurity, and ethics. The journey towards digitally empowered governance is ongoing, promising positive transformations and improved administration across SAARC nations. By embracing e-governance, these countries can pave the way for progress, prosperity, and unity in the region.